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In Summary
This Legal Notice identifies the operator of Anchor, explains ownership of the Platform and its intellectual property, sets out important website and service disclosures, and provides the appropriate legal and support contact details.
This Legal Notice should be read together with the Terms & Conditions, Privacy Policy, and Account Deletion Policy.
Table of Contents
- About Anchor
- Platform Operator
- Ownership of the Platform
- Intellectual Property Rights
- Trademarks and Brand Assets
- User and Organizer Content
- Third-Party Services
- External Links
- Information and Service Disclaimer
- No Professional Advice
- Reporting Legal or Intellectual Property Concerns
- Governing Law
- Changes to this Legal Notice
- Contact
- Related Documents
1. About Anchor
Anchor is a live event infrastructure platform developed and operated by Aurelo Technologies.
Anchor enables Organizations, Event Organizers, creators, institutions, businesses, and other users to create, manage, stream, promote, monetize, and analyze live and virtual Events. Depending on the features made available, the Platform may support:
- livestreaming and over-the-top media delivery;
- Event registration and ticketing;
- payments and donations;
- audience chat and engagement;
- push notifications and communications;
- analytics and reporting;
- team and Organization collaboration;
- artificial intelligence-assisted moderation, recommendations, search, transcription, summarization, and related tools; and
- other supporting infrastructure and services.
References in this Legal Notice to "Anchor," "the Platform," "we," "us," or "our" refer to Aurelo Technologies, unless the context requires otherwise.
Use of Anchor is subject to the applicable Terms & Conditions.
2. Platform Operator
Anchor is operated by:
Aurelo Technologies
Accra, Ghana
Legal inquiries: legal@technologies.aurelo.cc
Customer support: support@technologies.aurelo.cc
Telephone: +233 532 396 876
Where additional corporate, registration, tax, or regulatory information is required by applicable law, it may be provided on the Platform, in transaction documentation, or upon a lawful and appropriately verified request.
3. Ownership of the Platform
Except for third-party materials and content supplied by users or Organizations, Anchor and its underlying technology are owned by or licensed to Aurelo Technologies.
This includes, without limitation:
- Platform software and source code;
- application programming interfaces;
- databases and data structures;
- system architecture and workflows;
- user interfaces and interaction designs;
- documentation and technical materials;
- visual layouts, icons, graphics, and original illustrations;
- templates, automated processes, and product features;
- product names, domain names, and brand assets; and
- compilations, arrangements, and selections of Platform content.
Nothing in this Legal Notice, or in your use of Anchor, transfers ownership of the Platform or any associated intellectual property rights to you.
Any rights granted to users are limited, non-exclusive rights to access and use the Services in accordance with the Terms & Conditions.
4. Intellectual Property Rights
The Platform and its original materials may be protected by copyright, trademark, database, trade secret, design, patent, and other intellectual property laws.
Unless expressly permitted by applicable law or by prior written authorization from Aurelo Technologies, you may not:
- copy, reproduce, republish, distribute, or publicly display substantial portions of the Platform;
- modify, adapt, translate, or create derivative works from Platform software or protected materials;
- reverse engineer, decompile, disassemble, or attempt to discover the source code of the Platform, except where such restriction is prohibited by law;
- remove or obscure copyright, trademark, attribution, or proprietary notices;
- scrape, harvest, index, or systematically extract Platform data by automated means except through an authorized interface;
- use Platform materials to create a competing service or substitute product;
- bypass technological controls or access restrictions; or
- commercially exploit the Platform outside the permissions expressly granted under the Terms & Conditions.
Permitted use of Anchor does not grant any implied licence to intellectual property belonging to Aurelo Technologies or its licensors.
5. Trademarks and Brand Assets
Anchor, Aurelo, Aurelo Technologies, associated logos, product names, slogans, visual identities, and other distinctive brand elements are trademarks, service marks, trade names, or trade dress of Aurelo Technologies or its licensors.
You may not use these brand assets in a way that:
- suggests sponsorship, endorsement, partnership, or affiliation without written authorization;
- is deceptive, misleading, defamatory, or likely to cause confusion;
- incorporates the marks into a business name, product name, domain name, social media identifier, or advertising keyword without permission; or
- diminishes, dilutes, or damages the reputation of Anchor or Aurelo Technologies.
Third-party names and marks displayed on the Platform remain the property of their respective owners. Their appearance does not imply endorsement, sponsorship, or affiliation unless expressly stated.
Requests to use Anchor or Aurelo brand assets should be sent to legal@technologies.aurelo.cc.
6. User and Organizer Content
Users, Organizations, and Event Organizers may upload, publish, transmit, stream, or otherwise make content available through Anchor.
Unless otherwise agreed in writing, Anchor does not claim ownership of that content merely because it is hosted or processed through the Platform. Ownership remains with the user, Organization, Event Organizer, or other rights holder.
Users grant Anchor the limited rights necessary to host, process, transmit, display, secure, moderate, back up, and otherwise operate the Services, as described in the Terms & Conditions.
Users and Organizations are responsible for ensuring that they have the rights, licences, consents, and permissions required for the content they make available through Anchor.
Event organizers are responsible for the attendee information they collect through events hosted on Anchor. Anchor processes and stores this information to provide the Services, maintain platform security, comply with legal obligations, and improve our Services.
Anchor may remove, restrict, or disable access to content where required by law, where the content violates the Terms & Conditions, or where necessary to protect the Platform, users, or third parties.
7. Third-Party Services
Anchor may rely on or integrate with third-party services to provide certain functionality. These may include providers of:
- cloud hosting and infrastructure;
- payment processing;
- identity and authentication services;
- analytics;
- email delivery;
- content delivery;
- security monitoring;
- communications; and
- other operational tools.
Current providers may include Amazon Web Services, Google Cloud, Oracle Cloud, DigitalOcean, Paystack, Amazon Simple Email Service, Resend, and Google Analytics.
Third-party services are governed by their own terms, policies, availability commitments, and technical limitations. Anchor does not control those third parties and is not responsible for their independent conduct, content, systems, or privacy practices beyond obligations that apply to Anchor under law or contract.
The use of third-party services through Anchor may require you to accept additional terms directly with the relevant provider.
For information about how service providers process Personal Information on our behalf, see the Privacy Policy.
8. External Links
Anchor may include links to third-party websites, applications, products, resources, or services.
External links are provided for convenience or reference and do not, by themselves, constitute an endorsement, warranty, sponsorship, or recommendation by Anchor.
Anchor does not control external websites and is not responsible for their:
- content or accuracy;
- availability or security;
- products or services;
- terms or policies;
- data collection practices; or
- acts or omissions.
You access external services at your own discretion. You should review their terms and privacy notices before providing information or completing transactions.
9. Information and Service Disclaimer
Anchor makes reasonable efforts to maintain accurate Platform information and reliable Services. However, information may occasionally be incomplete, outdated, inaccurate, or affected by technical limitations.
Except where prohibited by law or expressly stated in a written agreement:
- the Platform is provided on an "as is" and "as available" basis;
- availability may be interrupted for maintenance, upgrades, security work, network failures, third-party service disruptions, or events beyond our reasonable control;
- features may be changed, suspended, restricted, or discontinued;
- livestream quality may vary due to internet connectivity, device capability, encoding settings, audience demand, or third-party infrastructure;
- analytics, recommendations, moderation outputs, and other automated results may contain errors or limitations; and
- Anchor does not guarantee uninterrupted access, error-free operation, or that all content will remain available indefinitely.
The exclusions and limitations that apply to the Services are set out more fully in the Terms & Conditions.
Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited.
10. No Professional Advice
Information made available through Anchor, including guidance, analytics, summaries, recommendations, moderation results, templates, or support materials, is provided for general informational and operational purposes.
Unless expressly agreed in writing, Anchor does not provide legal, tax, accounting, financial, medical, regulatory, or other professional advice.
You remain responsible for obtaining advice from qualified professionals where appropriate and for making decisions based on your own circumstances.
11. Reporting Legal or Intellectual Property Concerns
If you believe that content or activity on Anchor infringes your intellectual property rights, violates applicable law, misuses your brand, or otherwise creates a legal concern, contact:
Your notice should include, where relevant:
- your full name and contact information;
- identification of the right, work, mark, or legal interest concerned;
- the location of the relevant content or activity on Anchor;
- a clear explanation of the issue;
- supporting documentation or evidence;
- a statement that the information provided is accurate; and
- confirmation that you are the rights holder or authorized to act on the rights holder's behalf.
We may request additional information before taking action. We may also provide the affected user or Organization with information about the complaint where appropriate and lawful.
Submitting a false, misleading, or abusive notice may result in rejection of the request and may expose the sender to legal consequences.
12. Governing Law
This Legal Notice is governed by the laws of the Republic of Ghana, without prejudice to any mandatory rights available under the laws that apply to you.
Any dispute relating to this Legal Notice or the use of Anchor will be addressed in accordance with the governing law and dispute resolution provisions in the Terms & Conditions.
13. Changes to this Legal Notice
We may update this Legal Notice to reflect changes to:
- Anchor's Services or technology;
- our business or corporate information;
- applicable laws or regulatory requirements;
- third-party integrations;
- intellectual property practices; or
- operational and security processes.
When we update this Legal Notice, we will revise the Last Updated date at the top of the document. Where required by law or appropriate in the circumstances, we may provide additional notice through the Platform or by other reasonable means.
The updated Legal Notice becomes effective on the date stated in the revised version.
14. Contact
Questions about this Legal Notice or the legal operation of Anchor may be directed to:
Aurelo Technologies
Accra, Ghana
Legal: legal@technologies.aurelo.cc
Support: support@technologies.aurelo.cc
Telephone: +233 532 396 876
For privacy-related requests, see the Privacy Policy. For Account deletion requests, see the Account Deletion Policy.