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In Summary

This Acceptable Use Policy explains the rules that apply when using Anchor.

You must not use Anchor to:

break the law;
harm, exploit, deceive, or harass others;
distribute malicious software;
interfere with Platform security or availability;
infringe intellectual property rights;
process Personal Information unlawfully;
manipulate ticketing, payments, donations, or analytics;
distribute prohibited or dangerous content;
misuse artificial intelligence features; or
help another person engage in prohibited activity.

Anchor may investigate suspected violations and may remove content, restrict features, suspend Accounts, terminate access, preserve evidence, or report conduct to relevant authorities where appropriate.

This Policy supplements the Terms & Conditions. It should also be read with the Privacy Policy, Cookie Policy, and Legal Notice.

Scope
Your Responsibilities
Compliance with Law
Harmful and Abusive Conduct
Child Safety and Exploitation
Violent and Dangerous Activity
Hate, Harassment, and Discrimination
Sexual and Explicit Content
Fraud, Deception, and Impersonation
Malware and Cybersecurity Abuse
Platform Interference
Unauthorized Access and Testing
Spam and Unsolicited Communications
Intellectual Property Infringement
Privacy and Personal Information
Event, Livestream, and Media Content
Ticketing and Registration Abuse
Payments, Donations, and Financial Misuse
Artificial Intelligence Misuse
Manipulation of Analytics and Engagement
Misuse of Integrations and APIs
Prohibited Goods and Services
Regulated and High-Risk Activities
Circumvention and Evasion
Reporting Violations
Investigations and Enforcement
Emergency and Legal Disclosures
Appeals and Reconsideration
Changes to this Policy
Contact
Related Documents

1. Scope

This Acceptable Use Policy applies to all use of Anchor, including:

Accounts;
Organizations and teams;
Events;
livestreams and recordings;
tickets and registrations;
payments and donations;
chat, comments, polls, surveys, and other audience features;
uploaded files and media;
notifications and communications;
analytics;
artificial intelligence features;
APIs, webhooks, integrations, and developer tools; and
any other feature or Service made available by Anchor.

This Policy applies whether you use Anchor directly, through an Organization, on behalf of another person, or through an automated system.

Organizations and Event Organizers are responsible for ensuring that their users, team members, contractors, speakers, performers, moderators, and authorized representatives comply with this Policy.

2. Your Responsibilities

When using Anchor, you must:

provide accurate information where required;
maintain appropriate control over your Account and credentials;
obtain necessary rights, licences, permissions, and consents;
comply with applicable laws and regulations;
respect the rights and safety of others;
use security features responsibly;
supervise users acting under your Organization;
respond to legitimate compliance or safety requests;
configure Events and communications appropriately; and
take reasonable steps to prevent misuse of your Account, Event, or Organization.

You are responsible for content and activity submitted through your Account unless the activity resulted from a security incident that you promptly reported and did not cause or enable.

3. Compliance with Law

You may not use Anchor to violate, facilitate the violation of, or encourage the violation of applicable law.

This includes laws relating to:

privacy and data protection;
cybersecurity and unauthorized access;
fraud and financial crime;
intellectual property;
consumer protection;
advertising and marketing;
broadcasting and media;
public safety;
child protection;
taxation;
elections and political activity;
sanctions and trade controls;
gambling;
regulated goods and services; and
court orders or lawful government restrictions.

You are responsible for determining which laws apply to your activities, audience, content, and Events.

4. Harmful and Abusive Conduct

You may not use Anchor to threaten, exploit, intimidate, stalk, abuse, endanger, or deliberately harm another person.

Prohibited conduct includes:

credible threats of physical harm;
targeted intimidation;
stalking or persistent unwanted contact;
encouraging self-harm;
publishing information to facilitate violence;
coercion or blackmail;
extortion;
coordinated harassment;
exploiting vulnerable people; and
deliberately exposing individuals to foreseeable danger.

Anchor may take immediate action where content or conduct creates a credible risk of serious harm.

5. Child Safety and Exploitation

Anchor is intended for users aged 18 and above.

You may not use Anchor to:

sexually exploit or endanger a child;
create, upload, request, distribute, or promote child sexual abuse material;
groom or solicit a child for sexual purposes;
facilitate trafficking or exploitation;
sexualize minors;
collect information from minors unlawfully;
evade child-safety controls; or
direct minors to unsafe external services.

This restriction applies to real, generated, manipulated, animated, illustrated, or simulated content.

Anchor may preserve and report apparent child-exploitation material or related information where required or permitted by law.

6. Violent and Dangerous Activity

You may not use Anchor to promote, organize, fund, instruct, or materially support:

terrorism;
violent extremist activity;
assassination;
kidnapping;
human trafficking;
violent criminal organizations;
mass violence;
attacks on public infrastructure;
the manufacture or use of explosives for unlawful purposes; or
other activity intended to cause serious physical harm.

Documentary, educational, journalistic, historical, artistic, religious, or counter-extremism content may be permitted where it does not praise, recruit for, instruct, or materially support violent activity.

Anchor may consider context, intent, audience, and foreseeable harm when reviewing such content.

7. Hate, Harassment, and Discrimination

You may not use Anchor to promote hatred, dehumanization, exclusion, or violence against individuals or groups based on protected or vulnerable characteristics.

You may not:

use slurs to target or degrade people;
advocate segregation or exclusion;
praise violence against a protected group;
deny a person access to an Event in violation of applicable discrimination law;
organize targeted harassment;
repeatedly direct unwanted abuse at a person;
publish degrading sexualized attacks; or
encourage others to intimidate or silence a person through abuse.

Discussion, criticism, reporting, education, satire, counterspeech, or quotation may be permitted where the context does not itself promote prohibited harm.

8. Sexual and Explicit Content

You may not use Anchor to distribute:

child sexual abuse material;
non-consensual intimate imagery;
sexual content involving coercion, exploitation, trafficking, or violence;
voyeuristic content recorded without consent;
sexual extortion material;
content intended to facilitate sexual exploitation; or
content that violates applicable obscenity or pornography laws.

Organizations using Anchor for age-restricted lawful content must:

comply with applicable law;
use appropriate access and age controls;
provide accurate content warnings;
avoid exposing unintended audiences; and
obtain all necessary performer and distribution permissions.

Anchor may restrict sexually explicit content even where lawful if it presents safety, payment, infrastructure, reputational, or operational risks.

9. Fraud, Deception, and Impersonation

You may not use Anchor to deceive users or obtain money, access, information, or influence through dishonest means.

Prohibited conduct includes:

impersonating another person or Organization;
creating fake Events;
selling invalid or nonexistent tickets;
publishing false donation appeals;
misrepresenting Event participants, sponsors, attendance, or proceeds;
phishing;
credential theft;
fabricated endorsements;
false claims of affiliation;
pyramid or Ponzi schemes;
deceptive fundraising;
forged documents;
manipulated payment confirmations; and
knowingly distributing materially false information to cause financial or physical harm.

Parody, satire, and fan activity must be clearly distinguishable from official activity where confusion is reasonably likely.

10. Malware and Cybersecurity Abuse

You may not use Anchor to create, host, transmit, distribute, deploy, promote, or facilitate:

malware;
ransomware;
spyware;
credential-stealing software;
botnets;
destructive code;
malicious scripts;
phishing infrastructure;
unauthorized cryptomining;
exploit kits;
denial-of-service tools;
malicious redirects; or
code intended to bypass security controls.

You may not use Anchor to coordinate attacks against devices, systems, networks, Accounts, Organizations, or third parties.

Legitimate security research may be permitted only when it is authorized, responsibly conducted, and does not create unreasonable risk.

11. Platform Interference

You may not interfere with or degrade Anchor.

This includes:

denial-of-service attacks;
excessive automated requests;
intentional resource exhaustion;
bypassing rate limits;
manipulating traffic-routing systems;
disrupting livestream delivery;
uploading deliberately corrupt or harmful files;
interfering with other users' Events;
abusing chat or notification systems;
creating excessive Accounts or Events to avoid limits;
attempting to disable moderation or security systems; or
using the Platform in a manner that materially harms availability or performance.

Anchor may apply technical limits or restrict activity to protect Platform stability.

12. Unauthorized Access and Testing

You may not attempt to access:

another user's Account;
private Event content;
restricted Organization data;
administrative systems;
source code;
databases;
credentials;
security keys;
internal communications; or
non-public infrastructure,

unless you have explicit authorization.

You may not conduct penetration testing, vulnerability scanning, automated enumeration, social engineering, credential testing, or similar security activity against Anchor without prior written authorization.

Accidental discovery of a vulnerability should be reported promptly and must not be exploited, publicly disclosed prematurely, or used to access unnecessary information.

13. Spam and Unsolicited Communications

You may not use Anchor to send spam or unlawful unsolicited communications.

Prohibited conduct includes:

sending bulk messages without an appropriate basis;
purchasing or using unlawfully obtained contact lists;
hiding or falsifying the sender's identity;
using misleading subject lines;
failing to provide required unsubscribe controls;
continuing marketing communications after a valid opt-out;
sending repetitive Event invitations to unwilling recipients;
using notifications for unrelated promotions;
harvesting email addresses or phone numbers; and
evading delivery limits or suppression lists.

Service communications must be relevant to the user's Account, transaction, Event participation, security, or requested Services.

14. Intellectual Property Infringement

You may not use Anchor to infringe or misappropriate:

copyrights;
trademarks;
patents;
trade secrets;
publicity rights;
performers' rights;
broadcasting rights;
music licences;
database rights; or
other proprietary rights.

Before livestreaming, uploading, performing, reproducing, or distributing content, you must obtain all necessary permissions.

This responsibility may include rights relating to:

music;
recordings;
films;
photographs;
artwork;
scripts;
presentations;
logos;
software;
Event footage;
speaker materials; and
audience participation.

Anchor may remove or restrict content in response to a sufficiently detailed infringement notice.

15. Privacy and Personal Information

You may not use Anchor to collect, access, process, disclose, sell, share, or retain Personal Information unlawfully.

You must not:

collect more information than reasonably necessary;
use attendee data for undisclosed purposes;
publish private information without authorization;
expose passwords, authentication tokens, payment information, or identity documents;
unlawfully track users;
use hidden fields or scripts to collect information deceptively;
upload unlawfully obtained contact lists;
infer or target sensitive characteristics without a lawful basis;
retain information longer than permitted;
ignore valid privacy requests; or
use Personal Information to discriminate, exploit, threaten, or harm.

Event organizers are responsible for the attendee information they collect through events hosted on Anchor. Anchor processes and stores this information to provide the Services, maintain platform security, comply with legal obligations, and improve our Services.

16. Event, Livestream, and Media Content

Event Organizers are responsible for ensuring that Events and livestreams are lawful, appropriately described, and safe for their intended audience.

You may not:

knowingly livestream unlawful activity;
secretly record people where consent is required;
misrepresent a prerecorded broadcast as live where that representation is material;
stream content without necessary rights;
create deceptive emergency broadcasts;
publish dangerous instructions intended for misuse;
distribute manipulated media to facilitate fraud;
evade lawful broadcast restrictions; or
expose restricted Event content to unauthorized viewers.

Events involving sensitive, graphic, mature, or potentially distressing content should use appropriate warnings and access controls.

17. Ticketing and Registration Abuse

You may not misuse Anchor's ticketing or registration systems.

Prohibited activity includes:

selling tickets for nonexistent Events;
issuing duplicate or invalid tickets intentionally;
using bots to obtain tickets unfairly;
manipulating capacity or availability;
falsifying registration information;
evading ticket limits;
reselling tickets unlawfully;
concealing mandatory charges;
misrepresenting refund terms;
discriminating unlawfully in registration;
collecting unnecessary attendee information; or
using registration flows for phishing or credential theft.

Organizers must present material ticket conditions clearly before purchase.

18. Payments, Donations, and Financial Misuse

You may not use Anchor's payment or donation features for:

fraud;
money laundering;
terrorist financing;
sanctions evasion;
stolen payment instruments;
deceptive fundraising;
unauthorized charges;
transaction laundering;
false invoicing;
artificially cycling funds;
disguising the true recipient or purpose of funds;
unlawful gambling;
prohibited goods or services; or
other financial crime.

Donation campaigns must accurately identify their purpose and intended beneficiary.

You must not describe a payment as tax-deductible unless you are legally entitled to do so.

Anchor may restrict transactions, delay settlement, request verification, or cooperate with payment providers where activity appears suspicious.

19. Artificial Intelligence Misuse

You may not use Anchor's artificial intelligence features to:

generate or facilitate prohibited content;
impersonate a person deceptively;
create fraudulent Event materials;
automate harassment;
evade moderation;
generate malware or phishing content;
infer sensitive Personal Information unlawfully;
make consequential decisions without appropriate review;
misrepresent AI output as verified fact;
fabricate speakers, endorsements, attendance, or credentials;
create deceptive synthetic media; or
violate intellectual property or privacy rights.

AI outputs may be inaccurate, incomplete, biased, or unsuitable for a particular purpose.

Users and Organizations remain responsible for reviewing AI-assisted outputs before relying on or publishing them.

20. Manipulation of Analytics and Engagement

You may not artificially manipulate:

views;
watch time;
registrations;
attendance;
reactions;
chat activity;
poll results;
recommendations;
donations;
ticket sales;
conversion data;
ratings; or
other engagement or performance measures.

Prohibited methods include:

bots;
click farms;
coordinated fake Accounts;
automated self-viewing;
fabricated registrations;
deceptive redirects;
hidden playback;
purchased engagement; and
unauthorized scripts.

Anchor may exclude suspected artificial activity from analytics and reporting.

21. Misuse of Integrations and APIs

You may not use Anchor's APIs, webhooks, integrations, tokens, or developer tools to:

access data without authorization;
exceed documented limits;
avoid product restrictions;
copy or resell data unlawfully;
create surveillance tools;
transmit malicious payloads;
misrepresent an integration as approved;
expose credentials;
fail to verify webhook authenticity;
interfere with another Organization;
create an insecure integration; or
continue accessing data after authorization has been revoked.

Developers must use reasonable security controls and promptly revoke compromised credentials.

22. Prohibited Goods and Services

You may not use Anchor to advertise, sell, distribute, facilitate, or fund goods or services that are unlawful or prohibited by Anchor.

These may include:

illegal drugs;
unlawfully supplied prescription medicines;
stolen goods;
counterfeit goods;
illegal weapons;
unlawful explosives;
human organs;
trafficked persons;
forged documents;
hacking services;
malware;
credential lists;
illegal surveillance tools;
unlawful gambling;
fraudulent financial products; and
services intended to facilitate criminal activity.

Anchor may also restrict lawful but high-risk products where payment providers, infrastructure providers, safety requirements, or Platform risk make support inappropriate.

23. Regulated and High-Risk Activities

You must obtain all required licences, approvals, registrations, disclosures, and professional oversight before using Anchor for regulated activity.

Regulated or high-risk activities may include:

financial services;
investments;
insurance;
healthcare;
legal services;
education credentials;
gambling;
political fundraising;
charitable fundraising;
raffles;
alcohol;
pharmaceuticals;
controlled substances;
weapons;
adult content;
professional certifications; and
activities involving vulnerable individuals.

Anchor's availability does not mean an activity is licensed, lawful, endorsed, or suitable.

Anchor may request documentation and may restrict an activity if the legal or operational risk cannot be reasonably managed.

24. Circumvention and Evasion

You may not attempt to bypass:

Account restrictions;
content removals;
Event suspensions;
payment holds;
ticket limits;
security controls;
geographic restrictions;
consent requirements;
age gates;
rate limits;
API limitations; or
enforcement decisions.

You may not create or use another Account, Organization, domain, device, integration, or representative to continue prohibited conduct.

Assisting another person in evading enforcement is also prohibited.

25. Reporting Violations

Suspected violations may be reported to:

support@technologies.aurelo.cc

Legal, intellectual property, or urgent compliance concerns may be reported to:

legal@technologies.aurelo.cc

A report should include, where available:

the relevant Event, Organization, Account, or URL;
a description of the suspected violation;
supporting screenshots or records;
the date and time of the activity;
information about immediate safety risks; and
the reporter's contact details.

Do not place yourself or others at risk while collecting evidence.

Knowingly false, deceptive, retaliatory, or abusive reports may themselves violate this Policy.

26. Investigations and Enforcement

Anchor may investigate suspected violations using information reasonably available to it.

Depending on the nature, severity, frequency, and risk of the conduct, Anchor may:

issue a warning;
request information or corrective action;
limit a feature;
remove or restrict content;
disable chat, payments, ticketing, or livestreaming;
prevent an Event from being published;
cancel or suspend an Event;
restrict settlement or payouts where permitted;
revoke API or integration access;
suspend an Account or Organization;
terminate access;
preserve evidence;
notify affected users;
cooperate with service providers;
report conduct to authorities; or
take other reasonable protective action.

Anchor may act without advance notice where immediate action is reasonably necessary to protect users, the Platform, third parties, or the public.

27. Emergency and Legal Disclosures

Anchor may preserve or disclose information where it reasonably believes doing so is necessary to:

respond to a lawful legal request;
address an emergency involving risk of death or serious physical harm;
investigate fraud or cybercrime;
protect the rights, safety, property, or security of Anchor or others;
enforce agreements;
prevent abuse; or
comply with applicable law.

Anchor will assess requests in accordance with applicable legal requirements.

28. Appeals and Reconsideration

Where Anchor provides an appeal or review process, a user or Organization may request reconsideration of an enforcement decision.

An appeal should:

identify the affected Account, Organization, Event, or content;
explain why the decision should be reconsidered;
provide relevant context or evidence;
identify corrective measures already taken; and
be submitted within any stated timeframe.

Submitting an appeal does not automatically pause an enforcement action.

Anchor may maintain a restriction where necessary to protect safety, security, legal compliance, or Platform integrity while an appeal is reviewed.

29. Changes to this Policy

Anchor may update this Acceptable Use Policy to reflect changes in:

Platform features;
safety risks;
abuse patterns;
legal requirements;
payment or infrastructure-provider rules;
artificial intelligence capabilities;
enforcement practices; or
operational experience.

When changes are made, Anchor will update the Last Updated date.

Material changes may be communicated through the Platform where appropriate.

30. Contact

Questions about this Acceptable Use Policy may be directed to:

Aurelo Technologies
Accra, Ghana

Support: support@technologies.aurelo.cc
Legal: legal@technologies.aurelo.cc
Telephone: +233 532 396 876