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In Summary

This Business Continuity & Disaster Recovery (BCDR) Plan describes the operational strategies used by Aurelo Technologies to help maintain and restore the Anchor platform during disruptive events. It outlines recovery objectives, backup practices, incident management, and customer responsibilities.

Purpose
Scope
Business Continuity Objectives
Disaster Recovery Strategy
Recovery Priorities
Recovery Targets
Backup Strategy
Incident Management
Third-Party Dependencies
Customer Responsibilities
Testing & Review
Contact
Related Documents

1. Purpose

This document explains the operational practices used to improve the resilience and recoverability of the Anchor platform.

2. Scope

This plan applies to the Anchor platform, supporting infrastructure, authentication services, and operational systems managed by Aurelo Technologies.

3. Business Continuity Objectives

Anchor aims to:

Minimize service disruption
Restore critical services efficiently
Protect customer information
Maintain operational communications
Continuously improve recovery procedures

4. Disaster Recovery Strategy

Recovery planning includes:

Cloud-based infrastructure
Verified backups
Infrastructure redundancy where appropriate
Incident response procedures
Documented recovery processes

5. Recovery Priorities

Priority order during recovery:

Identity and authentication
Core platform availability
Event management
Ticketing and donations
Administrative services
Analytics and reporting

6. Recovery Targets

Operational targets include:

Objective	Target
Recovery Time Objective (RTO)	Target defined operationally based on service impact
Recovery Point Objective (RPO)	Target defined operationally based on backup schedules

These objectives are operational goals and are not contractual guarantees.