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Privacy & Compliance

Anchor Compliance Overview

This Compliance Overview provides a high-level summary of the legal, privacy, security, and operational practices that support the Anchor platform. It is intended to help customers understand the governance framework cur

Version 1.0.0Effective 17 July 2026Updated 17 July 20268–10 minutes
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In Summary

This Compliance Overview provides a high-level summary of the legal, privacy, security, and operational practices that support the Anchor platform. It is intended to help customers understand the governance framework currently implemented by Aurelo Technologies.


Table of Contents

  1. Purpose
  2. Compliance Approach
  3. Privacy
  4. Security
  5. Data Processing
  6. Payments
  7. AI Governance
  8. Business Continuity
  9. Accessibility
  10. Customer Responsibilities
  11. Contact
  12. Related Documents

1. Purpose

Anchor is designed with privacy, security, transparency, and operational reliability in mind. This document summarizes our current compliance posture and supporting documentation.


2. Compliance Approach

Anchor maintains documented policies and operational procedures covering:

  • Privacy
  • Security
  • Data protection
  • Incident response
  • Business continuity
  • Responsible disclosure
  • AI governance
  • Acceptable use

Compliance practices continue to evolve as the platform grows.


3. Privacy

Anchor's privacy program includes:

  • Privacy Policy
  • Cookie Policy
  • Data Processing Agreement (DPA)
  • Account Deletion Policy
  • Data retention practices

Personal data may be processed in Ghana, the United States, Germany, and the United Kingdom.


4. Security

Security controls include:

  • HTTPS/TLS encryption
  • bcrypt password hashing
  • JWT authentication
  • Multi-Factor Authentication (MFA)
  • Role-Based Access Control (RBAC)
  • Logging and monitoring
  • Documented incident response

5. Data Processing

Anchor processes personal data to provide the Services, maintain platform security, comply with legal obligations, and improve the Services.

Event organizers are responsible for the attendee information they collect through events hosted on Anchor. Anchor processes and stores this information to provide the Services, maintain platform security, comply with legal obligations, and improve our Services.


6. Payments

Payments are processed by Paystack.

Anchor does not store payment card numbers or CVVs.


7. AI Governance

AI-powered features are governed by the AI Usage Policy and are designed with privacy and security considerations.


8. Business Continuity

Anchor maintains documented backup, disaster recovery, and incident response procedures to support service resilience.


9. Accessibility

Anchor is committed to improving accessibility and usability for all users through ongoing product enhancements.


10. Customer Responsibilities

Customers are responsible for:

  • Managing user accounts
  • Enabling MFA where available
  • Assigning appropriate permissions
  • Maintaining secure devices
  • Complying with applicable laws

11. Contact

Legal: legal@technologies.aurelo.cc

Support: support@technologies.aurelo.cc


12. Related Documents

  • Privacy Policy
  • Enterprise Security Whitepaper
  • Data Processing Agreement (DPA)
  • Security Overview
  • Business Continuity & Disaster Recovery Plan
  • AI Usage Policy
  • Subprocessors