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In Summary
Anchor uses carefully selected third-party service providers ("Subprocessors") to deliver, secure, and improve the Services. Each Subprocessor is engaged only where necessary and is subject to appropriate contractual and security obligations.
Table of Contents
- Purpose
- Our Approach
- Current Subprocessors
- International Processing
- Changes to this List
- Contact
- Related Documents
1. Purpose
This document identifies the third-party Subprocessors that may process customer or personal data while providing the Anchor platform.
2. Our Approach
Anchor evaluates Subprocessors based on factors including:
- Security practices
- Reliability
- Privacy commitments
- Operational necessity
- Compliance obligations
Subprocessors receive only the information necessary to perform their services.
3. Current Subprocessors
| Provider | Service | Data Processed | Processing Region |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure | Application and customer data | Global |
| Google Cloud | Cloud infrastructure | Application services and storage | Global |
| Oracle Cloud | Cloud infrastructure | Application services | Global |
| DigitalOcean | Cloud infrastructure | Application workloads | Global |
| Paystack | Payment processing | Transaction information | Africa / Global |
| Amazon SES | Transactional email delivery | Email addresses and message metadata | Global |
| Resend | Transactional email delivery | Email addresses and message metadata | Global |
| Google Analytics | Product analytics | Aggregated analytics and usage information | Global |
Anchor does not store payment card numbers or CVVs. Payment card information is processed directly by Paystack.
4. International Processing
Depending on the service provided, personal data may be processed in:
- Ghana
- United States
- Germany
- United Kingdom
5. Changes to this List
Anchor may update this list when Subprocessors are added, removed, or replaced. The latest version will always be published through the Trust Center.
6. Contact
Legal: legal@technologies.aurelo.cc
Support: support@technologies.aurelo.cc
7. Related Documents
- Privacy Policy
- Data Processing Agreement (DPA)
- Compliance Overview
- Enterprise Security Whitepaper